Privacy Policy

Ragman Technology Private Limited ("Ragman", "we", "our", or "us") operates the Ragman Buy & Sell platform, available through our website and mobile application.

We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By using Ragman, you agree to the practices described in this Privacy Policy.

1. About Ragman

Ragman Technology Private Limited operates Ragman, a marketplace that allows users to list, discover, buy, and sell products.

Website: https://ragman.in
Email: ragmanindia@gmail.com
Phone: 9027299841

Registered/Business Address:
35, NSP NDM Mall, Gate No. 2,
Delhi, India

2. Information We May Collect

When you use Ragman, we may collect information necessary to provide and improve our services.

This may include:

• Name
• Mobile number
• Email address
• Account/login information
• Profile information
• Product listing information
• Product photographs and videos uploaded by you
• Product descriptions and prices
• Location or approximate location information
• Messages or communications made through the platform
• Device information
• IP address
• Browser and operating-system information
• App usage and technical information
• Information required to prevent fraud, misuse, or unauthorized activity

We only collect information that is reasonably necessary for operating, securing, and improving the Ragman platform.

3. How We Use Your Information

We may use collected information to:

• Create and manage your Ragman account
• Allow you to list products for sale
• Display your listings to potential buyers
• Help buyers and sellers connect
• Provide marketplace functionality
• Improve our website and mobile application
• Provide customer support
• Detect and prevent fraud, spam, abuse, and unauthorized activity
• Maintain platform security
• Analyze platform performance and usage
• Communicate important service-related information
• Comply with applicable laws and legal requirements

4. We Do Not Sell Your Personal Data

Ragman Technology Private Limited does not sell, rent, or trade users' personal information to third parties for their own marketing purposes.

We respect the privacy of our users and do not intend to commercially sell users' personal information.

We may disclose information only where reasonably necessary to operate the platform, comply with legal obligations, protect our users, or protect the rights and security of Ragman.

5. Third-Party Service Providers

Ragman may use trusted technology and service providers to operate certain technical aspects of the platform, such as hosting, cloud infrastructure, analytics, security, notifications, payment processing, or other essential services.

Such providers may process limited information only as necessary to provide their services to Ragman.

We do not authorize these service providers to sell or independently use your personal information for their own marketing purposes.

6. Product Listings and Public Information

When you create a listing on Ragman, certain information may be visible to other users, including:

• Product photographs
• Product name and description
• Product price
• Listing location or approximate location
• Seller profile information that you choose to make available

Please do not include sensitive personal information, passwords, financial information, or other confidential information in a public product listing.

7. Communication and Phone Calls

Ragman is primarily a digital marketplace.

Ragman Technology Private Limited will not make unsolicited promotional or sales calls to users.

Important service-related communication may be provided through the application, website, email, notifications, or other appropriate digital communication methods.

Users should be cautious of anyone claiming to represent Ragman and requesting passwords, OTPs, bank details, UPI PINs, or other confidential information.

Ragman will never ask you to share your OTP, UPI PIN, ATM PIN, password, or similar confidential security credentials.

8. Location Information

Ragman may use location-related information to provide local marketplace functionality, including helping users discover products available in or around a particular area.

Depending on the features you use and the permissions granted by your device, location information may be collected or processed.

You can manage location permissions through your device settings where applicable.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember certain preferences
• Understand website usage
• Improve performance and user experience
• Maintain security

You may be able to control cookies through your browser settings.

10. Advertising and Analytics

Ragman may use advertising or analytics technologies to support and improve the platform.

These technologies may collect certain technical information such as device information, advertising identifiers, approximate location, and usage information, depending on the service and permissions available.

Where applicable, third-party advertising or analytics providers may process information according to their own privacy policies.

11. Data Security

We take reasonable technical and organizational measures to protect user information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based service can guarantee absolute security. Users should also take appropriate precautions to protect their accounts and personal information.

12. Account Security

You are responsible for keeping your account credentials and authentication information secure.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

Email: ragmanindia@gmail.com

13. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain user accounts and listings
• Meet business and operational requirements
• Prevent fraud and misuse
• Resolve disputes
• Comply with applicable legal obligations

When information is no longer reasonably required, it may be deleted, anonymized, or securely retained where required by law.

14. Children's Privacy

Ragman is not intended to knowingly collect personal information from children who are not legally permitted to use such services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

ragmanindia@gmail.com

15. User Responsibility

Ragman is a marketplace that connects buyers and sellers.

Users are responsible for verifying product information, seller information, pricing, product condition, ownership, and transaction details before completing a transaction.

Ragman does not take ownership of products listed by users unless explicitly stated otherwise.

Users should exercise appropriate caution when communicating or transacting with other users.

16. Product Sale and Marketplace Disclaimer

Ragman provides a platform intended to help sellers reach potential buyers and facilitate connections between users.

While Ragman aims to provide effective marketplace tools and visibility for listings, the availability of a buyer or completion of a sale may depend on market demand, buyer interest, pricing, product condition, location, and other factors outside Ragman's control.

Therefore, listing a product on Ragman does not by itself constitute a guarantee that the product will be sold.

17. Fraud and Suspicious Activity

We may investigate, restrict, suspend, or terminate accounts or listings that we reasonably believe involve:

• Fraud
• Scams
• Fake products
• Misleading information
• Illegal activities
• Spam
• Abuse of the platform
• Unauthorized activity
• Attempts to harm other users

We may cooperate with law-enforcement authorities where required or legally permitted.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on the Ragman website.

We encourage users to periodically review this Privacy Policy.

19. Your Privacy Questions and Requests

If you have questions about this Privacy Policy or want to contact us regarding your personal information, please contact:

We will review and respond to legitimate privacy-related requests in accordance with applicable laws.

Contact Information